A contractor beside his truck reading a website chat where a customer asks for a quote

The Smart Website: a site that makes it easy to ask you for a job

Most local service websites look fine and still do little. A customer lands on the page, can't tell how to reach you, and goes back to the search results. The Smart Website is built for one thing: making it simple for a customer to contact you and say what they need.

Phone screen of a plumbing website with quote and call buttons and a website chat

Two ways to start. We never force a move.

Path 1: AI-enable your current site

We keep your site and add our AI website chat. We connect your quote and contact forms, add appointment requests, and send new-inquiry notifications to the mobile app. We suggest improvements, but we do not redesign your site unless you ask.

Path 2: Build a new site

Optional, and only if you want the upgrade. We build you a new site, and it runs on our platform. Your domain stays in your name. We never hold or host it. You only point it (DNS) to the site we built.

You paid for a website and the phone still isn't ringing

A customer looks you up on their phone. The text is tiny. The contact form is hidden at the bottom. The phone number isn't tappable. They give up and call someone else.

Or the form works, but the messages land in an email inbox you check once a day. By the time you reply, the customer has booked someone else.

I know this one personally. Over the years three different people built websites for me. They looked fine. None of them ranked, and none of them brought in work. Later I paid a developer R80,000 (South African rand) to grow my site, and it never arrived. I chased him for a year and a half, then taught myself and built it. That is why you always keep your own domain with us, and why we never force a rebuild if your site already works.

A hard-to-use site costs you inquiries you never see

You never see the customer who gave up. Nothing tells you they were there. You only know the work felt slower than it should.

A homeowner on his couch at night looking at a local contractor's website on his phone

Customers ask in the way that suits them

Someone with a quick question uses the website chat. Someone who wants a price fills in a short quote form. Someone who knows what they want picks a time. Every one lands in one place, and you get a notification in the mobile app.

  • A customer opens your site on their phone.
  • They tap "Request a quote" and type what the job is and where.
  • They pick a time that suits them.
  • You get a notification in the mobile app with the details.
  • You confirm the time with them.

A time request is not a booking until you confirm it. A booking is not a paid job.

How it works

  1. We look at your site. We review your current site and what you want it to do.
  2. We connect it and test it. We AI-enable it, or build a new one if you want the upgrade. We connect the chat, forms and app notifications, and test them on a phone.
  3. You check it, and we support it. You confirm it is right. We support it after.

What's in the Smart Website

  • AI website chat that answers common questions and takes the customer's details
  • Quote and contact forms that land in one place
  • Appointment requests: customers pick a time and you confirm it
  • Get new-inquiry notifications in the mobile app. The app is included, and email notifications are optional
  • Your current site AI-enabled, or a new site if you want one

What isn't in it

  • Missed-call text back, text (SMS) replies, reminders and the shared inbox. These are the Follow-Up System
  • Phone answering. That is AI Voice, available now as an upgrade
  • Google profile and review work. That is Google Maps

Want more than a website? The Follow-Up System works with either path.

Who this is for

This is for you if:

  • You have a website that brings in few inquiries, or no website yet.
  • You want customers to find it easy to contact you from their phone.
  • You want to keep a site that already works and add to it.
  • You can confirm the times customers request.

It is not for you if:

  • You want guaranteed rankings, leads or bookings.
  • You want text replies, reminders or a shared inbox from the website alone. Those are the Follow-Up System.
  • You want a full redesign when your site already works.

Who does what

What we do:

  • Review your current site and what you want it to do
  • AI-enable it, or build a new one if you want the upgrade
  • Connect the chat, forms and app notifications, and test them on a phone
  • Support it after

What you do:

  • Tell us your services, your service area and how you like to be contacted
  • Send photos and any details only you know
  • Check the site and confirm it is right
  • Confirm the times customers request

Our promise

We don't promise rankings, leads or bookings. We promise the work listed here, and you can see what's happening. Month to month. Cancel anytime.

You can export your contacts and sales records for free before your last paid day. If you kept your own site, it stays yours and keeps running, and only our chat, form connections and notifications come off it. If we built your site, we take it offline when your last paid month ends. We don't delete it, and we can restore it if you come back. Your domain is always yours: we never hold or host it, you only point it (DNS) to the site we built. What happens if you cancel.

FAQs

Do I need a new website?

No. If your website works, we keep it and AI-enable it. A new website is optional.

Do I keep my domain?

Yes, always. Your domain stays in your name. We only ask you, or whoever looks after your IT, to update a DNS setting so it points to what we set up.

What does it cost?

We explain cost on the 30-minute "Help me choose" call, once we know what you need.

What does the chat do?

It answers common questions and takes the customer's details. You get a notification in the mobile app. Text replies and reminders are part of the Follow-Up System.

Will it get me ranked on Google?

The website makes it easier for customers who find you to contact you. Google profile work is Google Maps.

Is there a contract?

No. Month to month. Cancel anytime.